Audio Help Center
English
English
Japanese
Welcome
Login
Sign up
Home
Solutions
Shop
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
WiiM Mini
WiiM Mini Getting Started
35
How to set up WiiM Mini
WiiM Mini User Manual
WiiM Mini Release Notes
WiiM Mini Features
What is the maximum bit and sample rate from the optical SPDIF output?
View all 35
WiiM Mini Troubleshooting
13
How do I stop music with Alexa?
Regular AirPlay dropout or disconnection
Use manual sync to resolve the latency sync issue
Can I use Siri with the WiiM Mini to control the volume of the aux out?
Adjust delay under the multi-room mode
View all 13
WiiM Pro & Pro Plus
WiiM Pro and Pro Plus Getting Started
21
How to set up WiiM Pro and Pro Plus
WiiM Pro User Manual
WiiM Pro Release Notes
WiiM Pro Plus Release Notes
How to use Line-In or SPDIF-In audio on WiiM Pro?
View all 21
WiiM Pro and Pro Plus Troubleshooting
0
WiiM Amp
WiiM Amp Getting Started
11
Technical Specification of the WiiM Amp
WiiM Amp User Manual
How To Set Up Your WiiM Amp?
WiiM Amp Firmware Release Note
How to Connect Your Subwoofer with the WiiM Amp?
View all 11
WiiM Amp Troubleshooting
0
WiiM Ultra
WiiM Ultra Questions & Answers
1
WiiM Ultra Questions & Answers
WiiM Ultra Getting Started
5
WiiM Ultra User Manual
WiiM Ultra Firmware Release Note
Setting Up Your WiiM Ultra: Step-by-Step Guide
How To Use Audio Input Ports of the WiiM Ultra?
WiiM Ultra for Apple Users: How to Stream Without AirPlay Using Bluetooth
WiiM Voice Remote
WiiM Remote Getting Started
5
How to setup the WiiM Voice Remote?
User manual and quick start guide
What voice commands can I use with my WiiM remote?
WiiM Remote availability
How to use a single remote in a multi-WiiM group?
WiiM Remote Troubleshooting
0
WiiM Home App
WiiM Home App Getting Started
13
[2023] Android WiiM Home App Release Notes
[2023] iOS WiiM Home App Release Notes
[2024] Android WiiM Home App Release Notes
[2024] iOS WiiM Home App Release Notes
[Beta] How to Set Up and Use WiiM Persistent Group
View all 13
Everything About Streaming
Airplay
6
AirPlay Getting Started
Is AirPlay supported?
Does AirPlay stream lossless 24/192?
Does the AirPlay on here work like the Apple TV which can function without wifi using peer-to-peer network? Want to stream AirPlay without WiFi.
How to add multi-room audio to your multiple WiiM devices with AirPlay?
View all 6
Spotify Connect
3
Spotify on WiiM
How can I see Spotify Connect's sample rate and bit depth?
Save Spotify playlist as a preset
TIDAL Connect
5
What type of TIDAL Master supported on WiiM Mini?
TIDAL hi-res (master) supported?
Tidal Connect - will this pass through hifi quality or even master quality to an external dac to unfold? Does this support an external dac through tos?
Can I use Tidal Connect to control the volume? Or do I have to use the remote?
How to use TIDAL Connect to stream audio to WiiM device on the native TIDAL app?
Hi-Res Audio Streaming
3
What is the maximum bit and sample rate from the optical spdif/coaxial output?
Is the bit perfect 192kHz, 24-bit music supported?
Playing AIFF Audio Files on WiiM Mini and WiiM Pro: A Step-by-Step Guide
Chromecast Audio
6
Creating a Chromecast Speaker Group: A Step-by-Step Guide
How to enable or disable Chromecast on WiiM Pro?
Easily Control Your WiiM Pro with Google Voice Assistant
How to cast YouTube Audio to Wiim Pro on Android devices?
How to Control WiiM Device via Google Assistant
View all 6
Roon
4
Will this work with Roon?
How to set up Roon to use my WiiM Pro
Make MQA-enabled DAC Work for TIDAL Master with WiiM Pro via Roon
Using Chromecast in Roon
Qobuz
5
Does WiiM Mini support 24bits/192kHz Hi-Res resolution via Qobuz?
Trying to connect to Qobuz inside the Wiim Home app. I entered the username and password (correctly, double checked) and get a login failed message?
How do I get 192/24 audio from Qobuz?
Stream Hi-Res Audio from Qobuz App using Chromecast
Resolving playback stuttering issue on Qobuz
Amazon Music (HD, UHD)
14
How do I enable Amazon Music Ultra HD?
When I'm in the Amazon Music app it doesn't list the WiiM Mini as a device to link to
Stream High-Resolution Audio with Amazon Music Casting on Your WiiM Device
Does WiiM Home app support Amazon HD? Everything I played shows 44.1 kHz.
Does it play Amazon Music HD in bit perfect resolution?
View all 14
Apple Music
3
Is Apple Music supported?
Is Apple Hi-Res playback supported?
Stream Apple Music using Chromecast
YouTube Music
2
Will there be any updates to support youtube music natively (not bluetooth or airplay)?
Is it compatible with YouTube Music?
SoundCloud
2
Will this play music from SoundCloud?
Issues logging into SoundCloud via Google
SiriusXM
1
Stream SiriusXM with Chromecast
Spotify
2
Unable to connect to Spotify through the app
Resolving latency when playing through Spotify
QQ Play
1
How to cast QQ Music to WiiM Mini with QPlay?
Pandora
1
Pandora support
Stream to TV
1
How do I hook up WiiM Mini to my TV?
Stream from your personal music library
3
Set Up DLNA Server on Plex
How do I connect to network storage/DLNA/ampache?
Stream your personal music library with Windows Media Player
NAS & Samba
3
Can I stream from Synology Audio Station?
Adding and Accessing SMB Shared Files in the WiiM App
Tutorial: Set Default Profile with Original Cover on Synology Media Server for your mobile device
DLNA
1
Search music contents on DLNA server
Squeezebox
1
How to use WiiM Pro, WiiM Pro Plus, Amp with Squeezelite
Stream to Subwoofer
0
General WiiM FAQs
General FAQs
44
Group with Echo or other Alexa built-in devices
What are the differences with the Arylic same name product?
My device seems defective? What can I do?
Can I ask Alexa to play a specific song or album from my NAS server onto this device
Is there a way to specify online radio streams to this device without having to go through an other service like TuneIn etc?
View all 44
Audio Output
1
Using USB Output on WiiM AMP / WiiM Ultra
Troubleshooting
Common Troubleshooting Issues
9
Firmware Updates
WiiM device isn't connecting or there is no sound coming out
I got humming (buzzing) sound on my speaker when I'm using Aux-out interface on WiiM Mini. Why? How can I fix it?
WiiM Mini goes offline after being idle
Can you rename the device in case you have more than one?
View all 9
Trouble finding WiiM Mini or Pro in App
4
I can't connect Mini through the WiiM Home app and I have a dual band router
For some reason my WiiM keeps disappearing in my airplay devices and I have to unplug and replug it for it to appear again how do I fix this ?
Advanced Troubleshooting to find your device
I have setup WiiM Mini but the WiiM App can't find my WiiM Mini.
Router Issues
17
BT Smart Hub - Discovery and Connection Issues
Eero - Discovery and Connection Issues
Turn off Airtime fairness on Asus RT and AX series
Give different names to 2.4 Ghz and 5GHz bands for Netgear Nighthawk mesh network
How do I manually assign a static IP address to my NETGEAR Nighthawk MR60 router?
View all 17
Troubleshooting Specific Audio Setups
17
I have the echo input-14X for bose system, will this device work the same?
How can I cast Apple Music using AirPlay from my phone through my WiiM mini then on to my Alexa devices?
Does WiiM Mini work with VPN?
Sound-wise is this equal or better than a iPhone connected to a Dragonfly Red or a Songbird?
Can I use this to connect Sonos one SL to my stereo Yamaha receiver for multiroom play?
View all 17
Known Issues
Known issues
5
WiiM Mini Known Issues
Banner for WiiM Website
WiiM Pro Known Issues
Why was there no power adapter was included in my purchase?
WiiM Amp Known Issues
Voice Assistants
Alexa
4
Can it stream content from Audible?
Switch input source via Alexa
How to link Spotify to Amazon Alexa
Seamless Soundscapes: How to Link Your Music Service to Alexa
Siri
1
Using Siri to Play Music on Your WiiM Device
Google
1
Does WiiM Mini support Google Assistant/Google Home?
WiiM Roadmap
WiiM Roadmap
4
WiiM Pro and Pro Plus Roadmap
WiiM Mini Roadmap
Qobuz Improvement on the WiiM Home App
WiiM Amp Roadmap
Audio Output
Subwoofer
1
Tutorial: Syncing Your Subwoofer with Main Speakers