General FAQs

How to Set Up Alexa Multi-Room Audio with WiiM and Echo Devices
You can group your WiiM devices with Echo or other Alexa built-in devices to set up Alexa Multi-Room Audio. This feature enables you to play the same audio ...
Thu, Apr 17, 2025 at 7:20 PM
Troubleshooting: What Should I Do if My Device Seems Defective?
Check if it's really defective Please help check with the following steps: Unplug the WiiM Mini and plug it again, wait for 30 seconds till it ful...
Wed, Dec 3, 2025 at 12:05 AM
Can I ask Alexa to play a specific song or album from my NAS server on WiiM
No, unfortunately Alexa doesn't support the voice command for your local music library.
Mon, Dec 22, 2025 at 12:34 AM
Can I output audio with an external dac through the type-c port?
No, USB-C port is only designed as the power input. You can connect it with the external dac via the TOSLINK port.
Tue, Feb 18, 2025 at 4:02 AM
Introducing the Fade-In and Fade-Out Feature on Your WiiM Device
The Fade-In and Fade-Out feature enhances your listening experience by smoothly increasing the volume at the beginning of a track (Fade-In) and gradually de...
Thu, Apr 17, 2025 at 7:07 PM
How to Add or Remove an AirPlay Code
TABLE OF CONTENTS How to Add an AirPlay Code How to Remove an AirPlay Code An AirPlay code is a security feature that restricts AirPlay access to your...
Wed, Apr 2, 2025 at 11:43 PM
How to Pass Audio Directly to an External DAC
If you prefer to use your own external DAC, WiiM allows you to bypass its built-in DAC and output digital audio directly to an external DAC. Depending on ...
Mon, Dec 22, 2025 at 7:57 PM
How many streamers can you stack to have multi-room? I have 12 Zones of audio would I be able to run all 12 simultaneously or independent?
The 12 zones of devices running simultaneously depends on your router capability. It doesn't have limitation with WiiM devices that have dual band Wi-Fi...
Mon, Dec 22, 2025 at 1:02 AM
Can one send audio output on both toslink/optical and 3.5mm analog outputs or is it just one or the other? if both are connected which has precedence?
The audio can be sent in one of the outputs. Optical SPDIF has the priority. You can also select the desired output with WiiM App by selecting device tab &g...
Thu, Jul 7, 2022 at 3:44 PM
How's the sound quality compared to using an Echo input or Dot connected to stereo?
Since Mini has the digital audio output, you can output hi-res audio from Mini in the bit perfect fashion. Moreover, the echo output is fixed to 16bit/48kHz...
Thu, Jul 7, 2022 at 3:46 PM